From now on, appointments at the citizen service center, recycling yard, and composting facility at the city administration can also be booked on the same day (if available, "immediately"). Printing is no longer necessary; simply showing the confirmation email is sufficient. The appointments can also be imported into calendar functions to make it even easier for users.
Of course, appointments can also be made by phone during the town hall's opening hours.
The citizen service offers emergency appointments daily for unforeseen issues such as car accidents. In such cases, contacting the citizen service by phone is the fastest way.
A cancellation function for appointments has also been implemented. Citizens are requested to cancel appointments they do not need in order to make them available to others.
Appointments can be booked at www.st-ingbert.de.
The background of the appointment optimization is the decision to maintain the appointment scheduling. Booking appointments has proven effective. Waiting times can be avoided. Traffic jams at the access roads to the composting facility and the recycling center are prevented. Controlled access during disposal saves money, as, for example, there are no incorrect disposals at the recycling center.
In addition, there will be further changes for citizens by autumn that will significantly improve the citizen service.
