VoiceBot Johanna

State capital Saarbrücken launches AI pilot project: VoiceBot "Johanna" advises citizens on the phone

The state capital Saarbrücken is testing the VoiceBot Johanna as a telephone assistant for citizen inquiries. Johanna answers standard questions about citizen office services around the clock, easing the burden on the service center. The pilot project aims for faster information and improved service

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